Cookie policy
Contents
About this Policy
Cookies and other technologies
How do we use cookies and other technologies
Types of cookies used
Your choices
Changes to this Policy
Contact us
About this Policy
This cookie policy ('Cookie Policy') describes the cookies that Scorpios and its affiliated businesses ('we', 'us' and/or 'our') use on our respective websites (each a 'Site') and the choices that you have. This Cookie Policy forms part of the privacy policy of each of Scorpios and its affiliated businesses which provides more general information about our data processing. Please refer to the privacy policy for the relevant business for information about (i) the purposes for which we use your personal data and our lawful basis for processing it, (ii) how we protect your personal data, and (iii) your rights; and (iv) our obligations in relation to such use.
When you first visit the Site, you will be asked to consent to the use of cookies on the Site in accordance with this Cookie Policy and, if you accept, we will store them on your device. Some cookies require consent, whilst others (which are strictly necessary to provide you with a requested service) are required for the website to operate and therefore do not require your consent.
Cookies and other technologies
A cookie is a piece of information, usually in the form of a text file, sent to your browser from a website and stored on your computer or device. Cookies can help websites recognise repeat users and allow the tracking of web usage behaviour. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. For more details on cookies and similar technologies, please visit All About Cookies.
Cookies can be stored on your computer for different periods of time. 'Session cookies' only last for as long as the browser session and are deleted automatically once you close your browser. 'Persistent cookies' cookies survive after your browser is closed until a defined expiration date set in the cookie (as determined by the party placing it), and help recognise your computer when you open your browser and browse the internet again.
The Site uses first-party cookies (cookies set directly by us) as well as third-party cookies, as described below.
We also use pixel tags (usually in combination with cookies), from the third parties described below, to get information about your usage of the Site and our services. Pixel tags are a technology similar to cookies that can be embedded in online content, or within the body of an email for the purpose of tracking activity on websites (for example, to know when content has been shown to you), or to know when you have viewed particular content or a particular email message. For ease of reference, we also consider these pixel tags and similar technologies to be "cookies" in this Cookie Policy.
To find out more information on how you can manage your preferences, please see the Your Choices section of this cookie policy.
How do we use cookies and other technologies
· To enable secure login on the Sites.
· To understand how you use the Sites, for example, which pages you visit and/or how long you stay on a page. This can also include monitoring how visitors interact with pages in order to identify and remedy performance and functionality issues.
· To ensure security throughout our bookings processes. This includes bedroom, restaurant and event bookings.
· To deliver personalised recommendations to you. This includes showing you relevant content, events and bedroom booking offers.
· To deliver general or personalised marketing and service messages to you.
· Working with partners to deliver relevant advertising to you.
· Sending you email reminders to complete online booking journeys (e.g. membership applications).
· Processing payments.
In order to fulfil these purposes, the types of personal data that the cookies will collect include:
· IP address
· Language and location settings
· Approximate location
· Demographic information
· Browser and device type
· Mobile operating system information
Types of cookies used
We partner with a number of cookie providers who operate the cookies, which means helping us by arranging access to and storing of information collected through the use of cookies. They may have access to your personal data through the setting of cookies. To explain who our cookie providers are and what they do, please see the section "Cookie Providers" below which contains a general description of activities related to each provider. Further details about what specific cookies do can be found in the section "Individual Cookies" following this list.
You can block or delete cookies which are not strictly necessary to provide you with a requested service by changing the browser settings as explained under the 'Your choices' section below.
Cookie Providers
We use Google Analytics to help us understand how our visitors use the Site. Google, Inc (Google) will use information on our behalf to evaluate your use of the Site, compile reports on Site activity and data relating to use of the website.. Your IP address and other information collected by this cookie will be sent to, and stored by, Google on servers in the United States. To learn how Google uses data collected on our Site, visit policies.google.com/privacy/partners?hl=en-GB&gl=uk and developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
You can opt out of these cookies in the preference centre. Alternatively, you can enable browser based opt out by downloading the Google Analytics Opt-out Browser Add-on for your current web browser at the following link: tools.google.com/dlpage/gaoptout?hl=en
Intercom
Cookies from Intercom allow us to track usage across most of our Sites. Expiration of these cookies depends on the cookies used (generally, between one week and one year). Learn more here: intercom.com/terms-and-policies#privacy
Sevenrooms
We use Sevenrooms to give you the ability to make bookings online at our restaurants. The cookies from Sevenrooms allow us to provide this functionality. Learn more here: https://sevenrooms.com/en/privacy-policy/
Synxis
We use Synxis to give you the ability to make bookings online at our hotel. The cookies from Synxis allow us to provide this functionality. Learn more here: https://www.sabre.com/about/privacy/
Spotify
Some of our websites embed playlists from Spotify. When visiting any of our pages with a Spotify playlist, these cookies may be presented. Expiration of these cookies depends on the cookies used (generally, between one day and two months). Learn more here: spotify.com/uk/legal/privacy-policy/
YouTube
Some of our websites embed videos or include links from YouTube. When visiting any of our pages with content from YouTube these cookies may be presented. Expiration of these cookies depends on the cookies used (generally, between six months–two years). Learn more here: policies.google.com/technologies/types
Dropbox
Our careers website allows you to upload files from Dropbox. Because we integrate Dropbox into our website, these cookies may be presented on some pages our website. Expiration of these cookies depends on the cookies used (generally, one day–five years). Learn more here: dropbox.com/en_GB/privacy
Vimeo
Some of our websites embed videos from Vimeo. When visiting any of our pages with content from Vimeo these cookies may be presented. They expire after two years. Learn more here: vimeo.com/privacy
Wufoo
We use Wufoo to build some of the forms on our websites. The cookies from Wufoo allow us to use this functionality. Expiration of these cookies depends on the cookies used (generally, three months–one year). Learn more here: surveymonkey.com/mp/legal/privacy-policy/
Double Click
Enables Google and its partners to serve ads to you based on your visit to our Site. Learn more about Google’s privacy practices here: google.com/intl/en/policies/privacy/. You can also prevent your data from being collected by DoubleClick on our Site by downloading and installing the DoubleClick Opt-out Browser Add-on for your current web browser at the following link: support.google.com/ads/answer/7395996.
Individual cookies
Where the use of individual cookies involves transfers of your personal data from the UK or EEA to outside those jurisdictions we have added details of them to the "Purpose" column in the tables below. Cookies deployed on our Sites are categorised under the following:
Strictly necessary
We use cookies that are strictly necessary to provide you with services available through our Site and to use some of its features, such as the ability to log in and access secure areas, as well as the ability to make payments. These cookies are essential for using and navigating the Site. Without these cookies, basic functions of the Site would not work. We use session cookies to help our Site remember what you have selected on previous pages, avoiding the need to re-enter information. Because these cookies are strictly necessary to deliver the Site and our services, you cannot refuse them.
Cookie: OptanonAlertBoxClosed
Duration: 1 year
Operator: OneTrust
Purpose: This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one-year lifespan and contains no personal information
Cookie: OptanonConsent
Duration: 1 year
Operator: OneTrust
Purpose: This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the user’s browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor
Performance
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated which means that it is unlikely that you can be easily identified from it. If you do not allow these cookies we may not know when you have visited our site, and will not be able to monitor its performance.
Cookie: _ga
Duration: 1 year
Operator: Google Universal Analytics
Purpose: This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
Cookie: _ga_xxxxxxxxxx
Duration: 1 year
Operator: Google
Purpose: Google Analytics Cookies
Targeting cookies
These cookies may be set through our site by our advertising partners. They are used to build a profile of your interests, enhance personalisation and show you relevant adverts. They are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Cookie: _fbp
Duration: 2 months
Operator: Facebook
Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers
Duration: 5 months
Operator: Youtube
Purpose: YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
Cookie: TESTCOOKIESENABLED
Duration: A few seconds
Operator: Youtube
Purpose: YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
Cookie: YSC
Duration: Session
Operator: Youtube
Purpose: YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
Cookie: YSC
Duration: Session
Operator: Facebook
Purpose: This domain is owned by Facebook, which is the world's largest social networking service. As a third party host provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies.
Cookie: VISITOR_INFO1_LIVE
Duration: 5 months
Operator: Youtube
Purpose: This cookie is used as a unique identifier to track viewing of videos
Your choices
Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site. Please note that the below information about your choice is in addition to your other rights described in the privacy policy of each of Scorpios Projects and its affiliated businesses which also apply in relation to the personal data collected by cookies.
Browser based opt-out
You can block or delete cookies by changing the browser settings, as explained under the 'Your choices' section below. The providers listed below also offer direct opt-out functionalities. Most browsers accept cookies automatically, but you can alter the settings of your browser to erase cookies or prevent automatic acceptance. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers.
Cookie settings in Internet Explorer: support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Cookie settings in Firefox: support.mozilla.com/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies
Cookie settings in Google Chrome: support.google.com/chrome/answer/95647?hl=en
Cookie settings in Safari
• macOS: support.apple.com/en-gb/guide/safari/sfri11471/mac
Advertising specific opt-out
In addition to the methods above, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit aboutads.info/choices/ or youronlinechoices.com
Facebook: To opt out, please visit facebook.com/help/769828729705201
DoubleClick: You may opt out of personalised advertising by visiting Google’s Ads Settings at the following link: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=en-gb.
Domain based opt-out
You can opt out of cookies via the cookie banner placed on the landing page of our websites. Performance, functionality and targeting cookies have the opt out option which will be honoured once you set your chosen preferences.
Again, please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.
Changes
We may change the type of third-party service providers that place cookies on the Site and as a result amend this Cookie Policy from time to time. You will be notified of any changes to this Cookie Policy when you visit the Sites. In addition, if additional consent is required, you will be notified and given the opportunity to amend your preferences in compliance with applicable laws.
Contact us
If you have any questions or concerns, please contact ScorpiosSoho House and the affiliated businesses you engage with at [email protected].